Case Studies
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PT. Mediatama Anugrah Citra (MAC)
PT Mediatama Anugrah Citra (MAC) selected DuoSubscribe as they were looking for a comprehensive SMS & Billing System to provide innovative television experience to the Indonesian market through using Digital Television Technology of Digital Video Broadcasting (DVB) and also to provide both p... + more
Project Requirement
MAC was looking for a billing system which can offer hybrid billing to their so called hybrid subscribers and in the mean time they wanted the system to be implemented within a short time period....
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CEC
As Vietnam digital pay TV industry is still in its growth stages, CEC was looking for a SMS & Billing System which can easily implemented and convenient to use for their employees. After a comprehensive evaluation CEC selected DuoSubscribe as it is partner.
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CEC's intention was to improve the motivation levels of their system users, by offering convenience and comfort, as well as the level of efficiency, by allowing customer care employees to work in their own la...
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Singer Sri Lanka PLC
Singer (Sri Lanka) PLC selected DuoContact, the integrated contact centre management system provided by Duo Software, in their initiative to set up their own call centre.
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Singer required a solution which would enable them to handle in bound as well as out bound calls both with auto dialer, to manage their marketing campaigns...
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Dish Media Network
Dish Media Networks selected DuoSubscribe as they decided to offer per paid billing based services to their subscribers and DuoSubscribe's Voucher Management System was very much in line with their requirement as it extensively supports their business model.
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Dish Media Networks’s main requirements was to have prepaid billing, as this offers greater convenience to their subscribers as well as to the organization....
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Infinity TV
Infinity selected DuoSubscribe as they were looking for a faster billing system and a comprehensive contact center system to serve their subscriber in a better way.
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Infinity TV was looking for a recharging mechanism, which accommodates recharging of scratch cards through banks, as well as automated teller machines (ATM) and also Infinity TV wanted to implement a Custome...
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MediaNet(Maldives)
Medianet decided to digitize their cable tv operation in 2010 and they required a comprehensive SMS & Billing system which can support their business model and cater to the ever changing subscriber market.
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DuoSusbcribe was implemented with a Pre-paid Billing System and Voucher Management System while enabling customers to pay online by accepting credit card payments and recharging their accounts through SMS....
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Digi Cables Ltd - India (Digi)
As a predominantly customer focused and quality conscious company, safeguarding the brand value they had created over the years was one of Digi’s main concerns. Therefore it was necessary for them to move on to a new subscriber management system that could manage their growing subscriber base â... + more
Project Requirement
As a company with a large and still growing subscriber base, Digi required a system that could efficiently and accurately manage a large amount of subscriber data. Therefore DuoSubscribe was implemented, whic...
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DEN Networks Ltd (DEN)
As one of India’s leading cable TV distribution companies, DEN has a large customer base spanning across several states across the country. Therefore it was necessary to have an integrated subscriber management and billing system to efficiently serve the growing customer base and L... + more
Project Requirement
As a company with a large subscriber base spread across several states in India, the main requirement for DEN was a reliable system that could handle a large amount of subscriber data. The other major require...
